The American Dental Hygienists’ Association is looking for an Administrative Assistant to provide support to multiple divisions (3) within the association. This person must be highly dependable, have strong documentation skills, flexible, extremely detail-oriented, and be a high-quality producer under tight deadlines. Some portions of the job require communicating with our members through phone and e-mail so strong communication skills and friendly customer service skills are needed as well.
The ADHA is the largest national organization representing the professional interests of more than 185,000 registered dental hygienists (RDHs) across the country. Leading the way as a unified force, ADHA continues to support our members’ professional career opportunities and transform the dental hygiene profession as an integral part of the health care delivery system.
Position Title: Administrative Assistant
Division: Professional Development
Reports To: Director of Professional Development
Also Supports: Education & Professional Advocacy & Member Engagement
Provide outstanding customer service and support of the Professional Development & Member Engagement and Education & Professional Advocacy divisions. Specifically, handle calls/request from members, nonmembers, and constituent/component officers
Work inter-divisionally across the Association to answer questions/request regarding supported divisions
Compose, type, and distribute professional correspondence, memos, reports and emails
Assist as back up for reception and all administrative related duties
Meetings & Events
Coordinate appointments and meetings (internal, external, virtual, in person, etc), including but not limited to, preparing and distributing agendas and other meeting materials
Assist with event registration, answer registration phone calls, and provide support to attendees who need assistance with registration and gaining access to webinars, CE events, etc.
Support travel related requests for association meetings and events
Support assigned Annual Conference division-related functions, including, but not limited to division-led sessions/programming, awards and competitions
Manage inquiries from assigned ADHA email accounts.
Develop and organize PowerPoint presentations and visuals
Assist with the implementation of ADHA’s strategic and annual operating plans.
Support ADHA’s marketing and communications efforts provided by Big Voice Communications providing division information, reviewing communications, and completing assigned work
Support the execution of assigned corporate sponsored programs and ensure that all programs are implemented to meet program objectives
Support ADHA’s collective membership recruitment and retention efforts through assigned division and intra-divisional initiatives
Provide organizational and administrative support for assigned special committees and task forces, including minutes, development of annual reports and action item follow up
Support assigned awards. Ensure reviewers receive all materials in a timely manner, calls are set up and help process the awards.
Other duties as assigned
Experience – One to three years’ experience in a service-oriented and administrative environment. Association or nonprofit experience preferred.
Skills – Exceptional customer service and organizational skills. Candidate must be proficient in Microsoft Office applications coupled with excellent verbal, written and listening communication skills and keen attention to detail are a must. Candidate must be detail oriented, proactive and have the ability to manage multiple priorities from different supervisors. Previous experience with data entry and working with an Association Management System (AMS) is a plus.
Education – Bachelor’s degree or equivalent experience.
Duties and responsibilities may be added, deleted or changed at any time at discretion of management, formally or informally, either verbally or in writing. Employee may be required to sit or stand for extended periods of time.
Telecommuting is allowed.
Additional Salary Information: Telecommuting is allowed after brief term of employment
The American Dental Hygienists' Association (ADHA), a national, not-for-profit, professional association representing the interests of more than 185,000 registered dental hygienists. The ADHA's mission is to advance the art and science of dental hygiene and work to ensure access to quality oral health care, increase awareness of the cost-effective benefits of prevention, promote the highest standa...rds of dental hygiene education, licensure, practice and research, and to represent and promote the interest of dental hygienist.