Position Title:             Specialist, Membership and Chapter Relations

Reports to:                 Manager of Membership and Chapter Relations

Status:                        Non-Exempt

Position Summary:

This position will provide project support in the areas of Chapter Relations and Membership as an important part of the Marketing, Membership and Engagement Department.

Responsibilities/Duties:

Chapters

• Responsible for chapter intelligence database and monthly report generation

• Tracks key chapter activities including leadership updates, educational programs, social events, board of directors’ meetings, chapter visits, resources and other program segments as requested.
• Coordinates chapter content for ASAM member connect monthly newsletter
• Work with the Chapters to maintain a grassroots and leadership toolkit
• Provides senior staff and volunteer leadership key information and talking points in preparation for chapter meetings.
• Assist with financial batching and quarterly chapter dues reconciliation
• Assists supervisor with coordinating teleconference committee meetings and preparation
• Represent ASAM as needed at ASAM events, state Chapter and allied industry events
• Participates in the development and execution of chapter leadership summit and roundtable meetings
• Works with chapter volunteer leadership with reports, surveys and fulfills other requests.
• Conducts orientation training for new chapter administrators on the use of ASAM website, as well as ongoing training for administrators and chapter leaders on various ASAM administrative tasks
• Assist department with coordinating annual chapter elections as needed
• Identifies new ways to enhance ASAM’s ability to support chapter leaders and administrators.
• Oversee implementation, customization and utilization of online member-exclusive communities

Membership

• Processes new member applications and confirm license information
• Maintains membership database, files and communications
• Processes changes and payment information to membership records
• Performs monthly quality control checks to ensure data accuracy and consistency in association database
• Responsible for performing data entry and data clean-up projects to routinely and systematically improve the database integrity
• Generates requested member lists and reports to key stakeholders
• May serve as Staff liaison to assigned committees or Interest Groups
• Execute onboarding plan for new members
• Provide administrative/project support for membership initiatives

Works closely with:

Staff, Members and Committees

Education and Experience:

• Experience working with professional societies and associations is preferred.
• Bachelor’s degree preferred.

Skills and Abilities:

• Must have advanced knowledge in Microsoft Excel including pivot tables for presentations
• Comfortable working with numbers and able to reconcile transactions.
• Ability to efficiently handle multiple priorities in a fast-paced environment with attention to detail.
• Good interpersonal skills with ability to interact effectively, efficiently and professionally with individuals at all levels of the organization.
• Limited travel required to chapter meetings and ASAM live events
• Excellent written, organizational, communication and customer service skills are required.
• Resourcefulness and creativity valued.
• Team player with positive attitude, enthusiastic energy and ability to have fun with team members.

To Apply:

Please submit a resume and cover letter to hr@asam.org explaining your interest in the position and how your skills match the position.

Recruiting Salary Range:  $40,000-$42,000  (with a robust benefits package)

ASAM provides equal opportunity to all staff. No person shall be discriminated against because of race, color, religion, sex, national or ethnic origin, age, physical handicaps, marital status, sexual orientation, family responsibilities, political affiliation, or any other category that is protected by federal law or the laws of the Maryland.

ASAM is proud to be honored with the Sloan Award for Excellence in Workplace Effectiveness and Flexibility for its use of flexibility and other aspects of workplace effectiveness as a workplace strategy to increase business and employee success.  ASAM was one of eight organizations and the only association to be recognized in the state of Maryland.