Administrative, Clerical, Support, Customer Service and Support, Membership
4 Year Degree
This is a critical time for policing and the International Association of Chief of Police is at the forefront, working to engage communities and promote best practices. The world is in a period of change and the IACP is responding with a myriad of new initiatives and member services that bring together innovation, research, and dedication to the field. The association is looking for mature individuals with the passion, energy, and commitment to help us move the field of criminal justice forward. We seek to hire a Project Coordinator to support initiatives surrounding the coordination of councils, committees, sections, divisions and other membership groups addressing association policy and practice.
Working with IACP staff, project partners, and stakeholders, the Project Coordinator will
Responding to membership and nonmember inquiries regarding division, section and committee activities, participation, and events
Ensuring positive experience for members/prospects on phone, online, and in person at all times
Coordinating division, section and committee activities such as conference calls, work products, and engagement
Providing on-site assistance at events with oversight of meeting/event materials, contracts, logistics, budget tracking and collaboration on subject matter content
Coordinating the design and development of division, section and committee work products such as information sheets, blog posts, presentations, and activities
Creating and supporting division and committee outreach, marketing, and information dissemination including social media posts and e-newsletters
Coordinating, marketing, and development of committee and division award(s)
Maintaining various event and participant databases
Identify opportunities to improve processes, streamline operations, and avoid member confusion
Assessing, evaluating and enhancing existing training and resources
Developing customized resources to meet identified needs, to include publications, guidebooks, reports, webinars, workshop presentation, etc.
Assist with IACP leadership award program (processes, logistics, and event)
Other duties as assigned
Education: Bachelor’s degree in a relevant field
Minimum of two years of job-related experience preferably in a non-profit organization, association, or criminal justice environment, or equivalent combination of education and experience
Proficiency in Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and other relevant business software
Required Core Knowledge, Skills and Abilities
Strong analytical skills to include ability to troubleshoot problems from multiple perspectives
Effective task prioritization and time management skills
Superior writing, editing, and communication skills
Effective collaboration and team work skills with diverse colleagues, clients, and stakeholders
Experience with and ability to plan events and make logistical arrangements for individuals and groups
Ability to process invoices and other financial requests
Capacity to track data and create associated reports
Familiarity with and understanding of law enforcement issues
Occasional travel is required
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Follow Through - Follows instructions and follows through with projects, results oriented. Takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Communication - Writes and speaks in a clear and concise manner. Actively listens and attends to nonverbal cues when responding to questions, ideas, and concerns of others. Tailors communications, (e.g., language, tone, level of specificity) to the audiences’ level of understanding. Also, responds appropriately to questions, phone calls and emails in a timely and thorough manner.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Professional Standards- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
The incumbent will work in a professional office environment. Work performed will be primarily sedentary in nature.
How to Apply
All interested candidates should submit a cover letter, resume, and salary history.
All cover letters must contain the name of the position being applied for, as well as the requisition number. Please note that applications received without all the requested information will not be forwarded for review.
All applications must be received by April 27, 2019.