POSITION SUMMARY (Short summary of the essential purpose of the job)
The Continuing Medical Education (CME) Manager supports the Society’s educational activities, with a focus on the 20 activities that offer CME credit, by providing guidance on tactics reflective of adult education strategies, by assessing the short- and long-term effects of the ASH CME program, and by contributing to the preparation of grant requests. The CME Manager also oversees compliance with ACCME accreditation criteria and standards for independence and integrity and manages the process for maintaining ASH’s ACCME accreditation. In addition, the CME Manager manages specific education initiatives (such as personalized medicine and physician/scientist burnout).
ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)
Compliance and Best Practices in Education and Evaluation
Oversee needs assessment to help determine the knowledge, skills, attitudes, or changes in practice behavior needed by hematologists, and leverage data from needs assessment to assist subject matter experts and grant requests.
Develop and implement approach(es) for assessing the impact of the ASH CME program on physician performance and population health, as well as the attainment of the educational goals of these activities.
Ensure professional practice gap statements – which should clearly demonstrate the difference between the current state of knowledge, skills, competence or performance and the optimal state -- are developed, analyzed, and addressed for all ASH education activities.
Develop and oversee the implementation of evaluation and outcomes mechanisms to collect data regarding changes in physician behavior from participation in the Society’s education activities.
Analyze results of all Society educational activities such as outcomes measures, engagement metrics, and measures of behavioral change for reporting to program planners, faculty, volunteer leaders, funders, and others.
Develop and employ strategies to effectively collaborate across departments to ensure resources are available to implement best practices in adult education and meet accrediting body requirements.
Create and provide training for volunteers and staff to maintain knowledge and gain competence on adult education strategies and to highlight “best practices” with regards to the planning, development, and execution of ASH education activities.
Manage accreditation and certification processes and serve as the primary contact for ACCME and other CME organizations, including annual reports, and changes to criteria and requirements.,.
Serve as internal expert on ACCME accreditation criteria and standards as well as other applicable rules and regulations involving CME (e.g., Sunshine Act).
Ensure IOM competencies for healthcare providers regarding patient-centered care, interdisciplinary teams, evidence-based practice and/or quality improvement are used to guide and direct the planning and development of Society education activities.
Apply ACCME criteria, guidelines, and standards to speaker requirements and management of commercial relationships for all educational sponsorships and grants, both monetary and in-kind.
Participate as part of an internal team to help grow commercial funding for CME ($4,141,010 as reported on the Society’s ACCME 2018 Annual Report) by providing language regarding needs, professional practice gaps, learning objectives, desired outcomes, and barriers to grant proposals.
Provide guidance and support to the Information Technology team regarding learning management system requirements as need to comply with ACCME and other bodies.
Work with Committee on Educational Affairs to ensure best practices in adult education theory are used to develop new education activities in personalized medicine and burnout.
Collaborate with Education Department, Finance Department, and Meetings Department to develop business plans and budgets, track revenues and expenses, and reconcile actual performance of CME programs against budget.
Develop and maintain the partnerships with internal collaborators, volunteers, peer societies, and consultants and vendors necessary to develop, execute, and evaluate educational initiatives ranging from webinars and expert interviews through to online courses and live small meetings.
Provide guidance to other departments that develop annual meeting content to ensure their proposed sessions meet ASH and ACCME expectations with regards to evolving standards.
Minimum of 5 years of demonstrated experience is required, including (1) experience in supporting or executing the continuing medical education activities of a medical society or health care organization and (2) the development of new educational programs and products.
Multifaceted knowledge of ACCME, AMA, and federal policies, regulations, and guidelines are required for assisting with effective CME activities.
Current knowledge of adult learning theory and practices and emerging technologies for education delivery to health care professionals required.
Mission-driven, team-oriented professional with experience working with volunteer leaders within a medical specialty society preferred.
Demonstrated experience managing relationships with consultants, contractors and vendors on short and long-term educational projects.
Excellent communication skills including presentations, internal team training, public speaking, writing, active listening, and synthesizing information from diverse sources when working with colleagues, members, and volunteers.
Ability to organize and execute multiple high-quality programs and activities on budget and according to established timelines.
Demonstrated commitment to collaboration with internal and external constituents.