REPORTS TO: Vice President, Information Systems and Security Officer
FLSA CLASSIFICATION: Exempt
In coordination with the Vice President, Information Systems and Security Officer, this is a hybrid role and focused on project management and business analysis duties. This role is the primary lead for all mission-based organizational, , technical and EHR (Electronic Health Record) system projects in collaboration with sponsors, subject matter experts, and project team members. Functions as a facilitator for all business analysis functions including documentation and refinement of current and new processes, process flow documentation, gathering requirements, development of use cases, and supporting the growth of data analytics and reporting. To be successful in this role, the candidate will have experience in project management (in accordance of PMBOK®) and managing project(s) from concept to closure and have the ability to function in a business analysis capacity. Projects vary in scope and complexity, including managing budgets and timelines for multiple initiatives. Position requires collaboration with internal and external colleagues to define project scope, ensure that the project is aligned with business needs, and and confirm project objectives are met.
Follow PMBOK® standards to develop a framework of necessary documentation for project management including charters, schedules, communication, risk management, change control, status reports, issue logs, and closure.
Maintains project schedules, status, and issues; collaborate with project team members to resolve issues or identify alternatives.
Ensure project tasks and milestones are completed on time, within budget and meet quality standards established for the project and by the project sponsor.
Address or escalate to director any issues preventing projects from achieving objectives; support post-mortem analysis of issues as requested and develop root cause analysis documentation.
Ensure work is distributed effectively to project team, clarifying any questions on scope or intended initiative outcomes.
Work collaboratively with other stakeholders to develop and coordinate a PMO (Project Management Office) framework and process to intake and centralize and align the The Family Institute at Northwestern portfolio, programs, and projects with the mission and vision.
Develop a project management mindset with fellow colleagues to assist with training needs and champion project management throughout the organization.
Review current as-is operational and/or technical process and work in collaboration with project stakeholders to develop new, to-be processes.
Create documentation to support process flow information and diagrams that are agreed to and visualized for business users and sponsor(s).
Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.
Elicit requirements using interviews, document analysis, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis, and/or requirements workshops.
Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes.
Collect and analyze the project's business requirements and transfer the same knowledge to the development team.
Bachelor’s degree required; emphasis in project management and business analysis preferred.
CAPM®, ECBA®, CCBA® certifications a plus, willing to pursue or in process of obtaining PMP® certification also a plus.
5+ years of project management supporting both technical and operational initiatives. 5+ years in a business analyst capacity working with stakeholders to define and gather user requirements, use cases, and the development of new/refined business process including process flows and identification of areas to enhance efficiency and effectiveness.
Excellent communication skills and with a desire to foster the utmost productive business relationships.
About The Family Institute at Northwestern University
Through clinical services, education, and research, The Family Institute at Northwestern University is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join The Family Institute, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites. We are a strong, independent organization focused on advancing the world of behavioral health.
BACK TO TOP
Tennessee Society of Association Executives
P.O. Box 150344
Nashville, TN 37215