Deadline: Friday April 05, 2021

Cover Letter Required: Yes

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This is a critical time for policing and the International Association of Chiefs of Police is at the forefront, working to engage communities and promote leading practices. IACP is dedicated to enhancing the policing profession through new initiatives, advocacy, and member services that bring innovation, promising practices, and training to the field. The association is seeking individuals with the passion, energy, and commitment to dedicate their professional efforts towards moving the field of policing forward. We offer a learning-oriented, service-focused, and inclusive work environment that encourages open communication and discussion in a team-based, cross team environment.  

The International Association of Chiefs of Police (IACP) is the world’s largest and most influential professional association for police leaders. With more than 31,000 members in over 165 countries, the IACP is a recognized global leader in policing.

We seek to hire an Account Manager who will provide account management to IACPnet customers and prospects. The position provides innovative/creative solutions to problems, participates in decision making activities, interfaces with IACP leadership and external partners as well as IACP membership and the policing profession generally.

 Job Responsibilities: 

Working with IACP staff and stakeholders, the Account Manager(s) will:

• Develop leads, prospect new agencies and individuals, conduct site demonstrations, and work to close sales
• Act as the point of contact for a specific territory of existing IACPnet customers, staying aware of trending topics and information needs of police professionals

• Track multiple projects and provide status update reports as needed
• Develop and implement creative and effective business practices
• Perform user trainings and continue education for subscribers of the IACPnet site

• Communicate with IACPnet users and prospects through phone, email, and in person; build and manage these partnerships
• Manage, lead, and grow staff members
• Build and sustain relationships with police leaders to enhance project work and understanding of the profession whom we serve
• Utilize the association management system to track details and engagement activity for IACPnet customers and prospects
• Organize and track details of project-related meetings and events including expenditures, logistics, and programmatic information
• Maintain ongoing and effective communication with project team, staff members, partners, and funding agencies
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in a relevant field
• Minimum of three years of job-related experience
• Proficiency in Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and other relevant business software
• Equivalent combinations of education and experience will be considered

Required Knowledge, Skills and Abilities

• Analytical skills to include ability to troubleshoot problems from multiple perspectives
• Excellent writing, editing, and communication skills
• Strong penchant for collaboration and teamwork
• Critical thinking and decision-making skills
• Solid task prioritization, organization, and time management skills, and attention to detail
• Demonstrated skills in sales and customer service

Preferred Qualifications:

• Familiarity with and understanding of policing

Special Conditions:

• Some travel may be required based on position responsibilities
• Work takes place primarily in an office environment
• Light lifting, bending, and reaching may be required

Highlights of Employee Benefits

•  Medical HMO: Free for Employee and Family (Local Employees)
•  Vision: Free for Employee
•  Dental: Offered at a reasonable rate for Employee and Family
•  403B: IACP Match - up to 4% - after one year of employment

All interested candidates must submit a cover letter, resume, and salary history.

Cover letters must contain the name of the position being applied for as well as the requisition number. Applicants should indicate in the cover letter which position, or positions interest them and outline their relevant qualifications. The IACP may consider applicants for positions other than those indicated.  Please note that applications received without the requested information will not be forwarded for review.

EOE M/F

The IACP is an equal opportunity employer. Federal law prohibits discrimination in employment practices on the basis of race, color, religious affiliation, national origin, sex, age, or disability.  No information requested on this application will be used for the purpose of excluding any applicant’s consideration for employment because of his or her race, color, religion, national origin, sex, or disability.