Education and Training, Membership, Project Management/Program Development
4 Year Degree
The Manager, Member Learning Programs reports to the CEO and will lead all efforts in the identification, design and execution of learning initiatives and instructional content for professional development which involves establishing a comprehensive curriculum, both in-person and virtual, that meets the needs of various constituents.
Duties and Responsibilities:
Lead all of learning initiatives and educational programs.
Responsible for planning, developing, delivering, and ensuring the effectiveness of all industry professional development for in-person, virtual and hybrid events.
Stay abreast of the latest changes and developments in the learning and professional development fields.
Monitor the latest health center industry trends and developments.
Recommend new in-person, virtual and hybrid models, and work to identify new revenue opportunities.
Research and identify diverse, relevant paid and non-paid speakers.
Prepare, coach, and manage speakers for all education events.
Collaborate with the marketing department to promote all learning opportunities and ensure content marketing consistency.
Oversee the learning section of the website.
Develop, and monitor compliance to the department’s annual budget.
Develop relationships across the membership to understand learning opportunities and identify subject matter experts.
Monitor member needs and collaborate with the HCCN to examine and understand member learning opportunities.
Oversee evaluation process for all conferences, webinars and learning events.
Identify, design, and execute in-person and virtual content and learning opportunities for:
Executive Leadership Summit
Various Peer Groups
All other learning programs identified as necessary
Serve as primary staff liaison to:
Build on and coordinate the Leadership Institute/CHC University Program with education partners.
Additional Responsibilities and Duties:
Monitor other industries for best practices that could have value for community health center industry.
Collaborate with staff liaisons to identify and develop learning opportunities around committee work.
Serve as staff liaison to assigned committees, task forces and planning councils.
Collaborate with the membership database team on registration, pricing and implementation plans and strategies.
Develop and execute strategies to leverage event content into extended learning opportunities.
Strategic Plan implementation, as needed.
All other duties as assigned.
COVID-19: Restrictions currently in place, hybrid/remote work schedule currently in place.
BENFITS: Eligible for all company offered medical health and fringed benefits.