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Manager, Member Services
FMI
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Manager, Member Services

FMI

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Details
Posted:
April 2, 2021
Location:
Arlington, VA
Type:
Full Time - Experienced
Categories:
Membership, Project Management/Program Development

FMI is looking for a Manager with strong membership and project management experience to join the Member Services team to assist with the strategic objectives outlined for this department.  If you are looking to contribute your skills in a supportive, flexible environment that encourages personal and professional growth, then you should continue reading!

 

As the champion for feeding families and enriching lives, FMI works to support the food industry by advocating for a safer, heathier, and more efficient consumer food supply.

 

The Manager, Member Services will:

  • Coordinate and assist with all FMI share group activities to include scheduling, handling communications, and coordinating meeting logistics for nine share groups and 18 sub-group meetings;
  • Maintain accurate contact information for members and prospects in FMI’s MatrixMaxx database and ensure 100% accuracy of data;
  • Assist with managing and updating the Member Services web pages; and,
  • Provide general administrative support to the Chief Member Relations Officer & Senior Vice President, Membership & Education, and the Member Services team

 

The ideal candidate for this role will have:

  • A minimum of three to five years of prior professional work experience working in a similar role;
  • Meeting facilitation skills (required);
  • An ability to organize, prioritize and accomplish multiple tasks with strict attention to detail;
  • Strong computer literacy with a firm understanding of and ability to use Microsoft Office 365 products (Word, Excel, PowerPoint, Outlook);
  • Clear understanding and use of database software to process and maintain information;
  • Strong customer service skills and an ability to remain calm under pressure; and,
  • Expert level written and verbal communication skills and team orientation.

 

Employees who succeed at FMI are customer-focused, collaborative, and enjoy having fun while getting the work done. To apply, please visit our website at www.fmi.org/about-us/careers. FMI is an equal opportunity employer.

About FMI
FMI offers an outstanding benefits package including: health, dental, vision, 401(k) plan, health savings and flexible spending plans, vacation, personal and sick leave, 10 paid holidays and much more! Our headquarters is located in Crystal City (Arlington), Virginia just a few blocks from the Metro. If you want to work with a supportive team in a fun, flexible environment that encourages personal and professional growth, please visit our website at www.fmi.org/about-us/careers to apply!
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