Customer Service and Support, Education and Training, Health
4 Year Degree
SVS seeks a highly motivated, well-organized self-starter for the position of Education and Professional Development Senior Manager. Through working with member volunteers, the Manager leads the development and execution of quality educational programming (activities), in a variety of formats including but not limited to, in-person meetings/courses, virtual meetings, webinars, blended learning, self-assessment products, and enduring educational activities. This position plays a key role in managing and delivering a growing education portfolio.
The Society for Vascular Surgery has built a culture fueled by integrity, creativity, expertise, strong work ethic and a high level of commitment to the members we serve. We strive to create a work environment that is friendly, creative and supports a life-work balance.
What you’ll own (Responsibilities)
With minimal supervision by the Director in the department, works with various stakeholders to develop, executes, and help market new and existing education activities in all formats.
Support the Director in the department with the development and implementation of strategic planning for the SVS education department and new initiatives.
Takes the lead in developing business plans and project plans to implement new initiatives.
Demonstrate expertise and engage team members in the full integration of adult learning principles and compliance with ACCME accreditation requirements and standards. Responsible for maintaining accreditation documentation and requirements for education activities.
Oversees the development of project plans, budgets, and project manages the development of all education activities by working with other departments, faculty, and outside vendors.
Routinely evaluates the effectiveness and content accuracy of individual educational activities under the Senior Manager’s purview; and supports the Director in providing data analytics in the aggregate to volunteer leadership to help with strategic planning.
Serves as the staff liaison for assigned education-related committees and work groups, internal staff teams, and external stakeholders.
Serves as a subject matter expert for all technologies/systems that are used to deliver SVS’s educational activities.
Utilizes various formats of education to ensure content is engaging and interactive.
Recommends new technologies or new ways to use current technologies to deliver education to optimize the members’ learning experience.
Provides recommendations to the Director for future enhancements, design improvements, and technology/system interface changes.
Manages relationships with the technology providers.
Oversee the customer service and user feedback processes for assigned activities and identify areas for improvement based on customer feedback.
Supports the department’s efforts in marketing campaigns for all educational activities.
Perform other duties as assigned
What you’ll bring to the job (Requirements)
Proactive, team-centered, organized, detail-oriented, self-motivated and be able to set, manage and meet priorities under quickly changing conditions. Willingness to take on new challenges.
6 to 10 years’ experience with a healthcare related association
Bachelor’s degree in education, communications, or liberal arts degree is preferred.
Demonstrated ability to oversee the successful delivery and/or support of educational activities in all formats.
Strong interpersonal/communication skills.
Proficient in Microsoft Office, Word, Excel, Outlook, SharePoint and Internet applications
Proficient in project management; preferred experience working with Smartsheets, Asana or similar project management tools.
Proficient in creating and managing budgets.
Ability to work independently on projects and meet deadlines consistently.
Experience in developing continuing medical education and knowledge of ACCME requirements.
Experience with learning management system (LMS) platforms (ethos), webinar platforms, and abstract submission systems (Cadmium CD), self-assessment platforms (Hypix) preferred.
Experience with Content Authoring tools (Articulate 360, Storyline, etc.) and video editing preferred.
Experience working with volunteers and volunteer-management in the creation of content preferred.
Physical Requirements & Environment
Typical office setting with routine sitting and occasional standing. Routine use of basic office equipment and computer. Occasional local and out of town travel is required for this position. Occasional evening and/or weekend work maybe required based on business needs. Routine telecommuting is allowed.
SVS offers a comprehensive and competitive recognition and reward program. We believe in professional staff development. We know that our investment in employee growth provides even greater potential for them to contribute to our organization, each other, and the community at large.
About the Society for Vascular Surgery
The Society for Vascular Surgery advances the care and knowledge of vascular disease, which affects the veins and arteries of the body, to improve lives everywhere. It counts more than 6,000 medical professionals worldwide as members, including surgeons, physicians, and nurses. For more information about vascular health and the society, please visit www.vascular.org.
The Society for Vascular Surgery is an Equal Opportunity Employer.
About Society for Vascular Surgery
The Society for Vascular Surgery® (SVS) is a not-for-profit professional medical society, composed primarily of vascular surgeons, that seeks to advance excellence and innovation in vascular health through education, advocacy, research and public awareness. SVS is the national advocate for more than 5,800 specialty-trained vascular surgeons and other medical professionals who are dedicated to the prevention and cure of vascular disease. http://www.vascular.org/