The American Association of Endodontists (AAE) is dedicated to the excellence in the art and science of endodontics and to the highest standard of patient care. The Association inspires its members to pursue professional advancement and personal fulfillment through education, research, advocacy, leadership, communication, and service.
The AAE is currently seeking an Online Services Specialist to join our team. This is a key role that manages operations and projects of the AAE online portfolio and other technology systems. Serves as a member of our staff and member support team.
Web Editing and Content Production
Partner with staff to create web content and drive a consistent premium brand experience across related web properties.
Partner with staff and vendors to manage operations related to the online portfolio.
Develop new user-facing email and web experiences.
Operational Support and Project Management
Gather, analyze, define, structure, and prioritize requirements for both web and non-web related projects and operational tasks.
Ensure interoperability of technology and data flows between various technology systems.
Translate requirements into technical implementation plans.
Co-manage day-to-day infrastructure and PC support with other IT staff.
Plan, direct, and implement assigned projects on time, within budget, and with desired functionality.
Document and track decisions, approvals, and action items from meetings and calls for assigned projects.
Facilitate project communications to ensure a common understanding of outcomes, responsibilities and methods to achieve them. Create and distribute project correspondence including but not limited to agendas, meeting notes, memorandums and roles and responsibilities. Hold regular project status meetings.
Develop, maintain, and report analytics schemes for online systems within the AAE portfolio.
Track web analytics to ascertain content engagement levels.
What we offer:
Collaborative environment that values creative thinking and hard work.
The chance to make a big impact and be recognized for your contribution.
Support for professional development.
Competitive salary with great benefits including health insurance, dental benefits, 401K, and tuition reimbursement.
If you are someone that has a passion for accounting, is driven by results, enjoys a team atmosphere and would like to make their mark with an association that is improving the lives of patients, we’d like to speak to you about the AAE and this outstanding opportunity!
What We Seek:
Experience using a major content management system such as Wordpress, Umbraco, Kentico, Sitefinity, Sitecore, Drupal, or similar.
Experience with CSS frameworks for implementing responsive web design.
Understanding of design principles, grid layout, and typography.
Working experience with Google AdWords, Tag Manager, and Analytics.
Understanding of site security and secure content delivery systems.
General understanding of SQL.
Good analytical, problem solving, and organization skills
Ability to build relationships, bridge communication gaps, negotiate project scopes, handle changes well, resolve conflicts, and influence partners to reach agreements.
Good project management skills: able to define key workstreams and dependencies between tasks, express in a project plan, collaborate with cross functional teams and work the plan to on-time completion.
College degree or equivalent experience.
A minimum of 2 years working in an online digital services position as a web developer or similar position is required.
Experience working with an Association Management System or Customer Relationship Management system is strongly desired.
About American Association of Endodontists
Headquartered in Chicago, the American Association of Endodontists represents more than 8,000 members worldwide. Endodontists are dentists with special training in diagnosing and treating oral and facial pain and problems associated with the inside of the tooth. Endodontics is one of nine dental specialties formally recognized by the American Dental Association.