The Residential Real Estate Council (RRC) is a professional organization comprised of more than 28,000 REALTORS® members. RRC supports its members with education, networking events, practitioner developed tools and mentoring. It also awards the CRS Designation to experienced REALTORS® who have completed advanced professional training and demonstrated outstanding professional achievement in residential real estate. RRC is the largest not-for-profit affiliate of the National Association of REALTORS®.
The HR Manager will be responsible for providing a consulting service to internal and external stakeholders within RRC community. The HR manager will be responsible for: recruiting, talent management, staff development, salary and compensation, benefits, employee relations with emphasis on legal and policy compliance, and employee communication. This will be done for RRC internally and externally.
Duties & Responsibilities
Recruitment, Hiring, and Onboarding
Manages operational support for recruitment and hiring process to assist managers in updating job descriptions, post job vacancies, review resumes for managers, assist with interview scheduling, draft offer letters, review vacancy file paperwork collected from managers.
Provides administrative orientation for new employees on benefits enrollment, administration, and operations procedures.
Serves as RRC liaison with temporary staffing agencies. Meets with representatives, recommends new or updated contracts, places orders, reviews and distributes resumes, provides orientation to temps, follows up with supervisors and completes necessary paperwork.
Draft recruitment plans, and strategies for internal and external stakeholders as needed.
Consult with internal and external stakeholders regarding their recruitment needs and objectives.
Manage the recruitment/onboarding system: BambooHR and various other systems as needed.
Performance Management and Employee Development
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees.
Schedules management conferences with employees; coordinates development opportunities with managers; hears and resolves employee grievances; provides counsel to employees and supervisors.
Assists employees with setting professional development objectives.
Assists managers in developing employee professional development and/or improvement plans if needed.
Assists with employee training session preparations, prepares reports and data, and tracks receipt of reviews, evaluations, and performance objectives.
Develops and implements employee relations programs to foster a positive employer/employee relationship and promote a high level of employee morale, satisfaction, and engagement.
Holds required mandatory updates and education sessions as needed.
Compensation and Benefits
Liaison to payroll processor for submission of timesheet and payroll information.
Manages administration of annual events such as benefits enrollment, open enrollment communications and procedures.
Provides input and manages logistics for compensation audits, reviews, reports and presentations and research market compensation data.
Provides support for job classification projects, revisions to job descriptions, FLSA reviews and market salary reviews.
Holds required mandatory updates and education sessions as required.
Provides support for documentation required, severance agreements, separation/severance paperwork and coordination with the Finance and Information Technology Department.
Updates various lists, records and reports following separations.
Other assigned (to be assigned as needed, this is not a complete list)
Maintains RRC HRIS, as well as all confidential human resources documentation and information.
Other duties as assigned by the Chief Financial Officer
Education, Experience and Competencies
BA in business management, human resources, organizational development or related field, MA preferred.
SHRM-CP or PHR certification a plus, but not required.
Minimum of five years human resource management experience required.
Experience with nonprofits or associations strongly preferred, but not required.
Excellent written and verbal communication skills
Strong interpersonal skills
Superior organization, prioritization, and self-motivation skills
Strong computer literacy skills with the MS Office Suite, HRIS systems (BambooHR), and CRM systems
Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests.
Ability to work without close supervision and to set one's own priorities.
Ability to manage multiple tasks and successfully meet deadlines.
Benefits and Perks
Downtown Chicago location (working remote until October,2021)
Philanthropy events (We pay you to volunteer!)
Corporate workout facility
Casual dress code (Wearing jeans to work is not a trend but a lifestyle here!)
We want to celebrate you… so we give you your birthday off!
Thirsty Thursday Events (Food, Drinks, and great company culture!)
Unlimited coffee & tea on tap…
About Residential Real Estate Council
NAR's Strategic Association Management program provides the convenience of "one-stop shopping" for professional quality services and resources.
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Tennessee Society of Association Executives
P.O. Box 150344
Nashville, TN 37215