THE ROLE The Category Management Association is seeking a highly motivated self-starter to join our Chicago-based team as a crucial part of our Member Services Team. You’ll be creating connections and engaging communities; you are energized by drawing people in and guiding them through experiences.??  Within the role, you’ll be responsible for managing exceptional member experiences through learning activities, our online LMS, and tracking other member benefits to ensure maximum engagement with the association. The ideal candidate for this role will be detail and customer-service oriented, tech-savvy, and highly organized. You will support our overall membership and revenue growth objectives. This person reports to the Director of Member Services and will