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AMERICAN DENTAL ASSOCIATION
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Alexandria, VA
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Manager, Event Operations & Registration
Responsible for development and implementation of APHA events and event registration including Annual Meeting & Expo and Policy Action Institute. Registration Process –Manage Annual Meeting and Policy Action Institute registration process. Update registration fee calculator with actual attendance numbers from last year. Suggest meeting registration fees. Work with membership and registration vendor to update membership and registration online forms. Test registration process before going live. Analyze trends in weekly registration reports. Manage post deadline cancellation refund requests. Manage attendee ribbon stock. Customer Service – manage and serve as lead for answering the APHA designated inboxes. Respond to messages in
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